After implementing Duck Creek and Systema, Saxon captured 25% market share on the Cayman Islands in their first year of operations. Despite their success, they discovered only 1% of their business was coming through their consumer portal. Saxon needed help redesigning the user experience of the consumer portal to increase traffic. As a small start-up company, it wasn’t economical to hire and train a large pool of Duck Creek experts
Got It Right Solution:
TCube Solutions’ expertise with these core systems made us the natural choice to help Saxon redesign their consumer portal and bring additional products to market, quickly. Before redesigning the consumer portal, TCube recommended migrating to the latest Duck Creek software version to improve system stability and functionality. As part of the portal redesign, Saxon wanted to add credit card processing. We introduced Process One, from One, Inc., which gave them the ability to process credit card transactions securely through a simple interface.
TCube also designed and developed a business intelligence system for Saxon, bringing together data from all three core systems. The new BI solution allows the CFO to analyze Saxon’s product lines and to implement product changes more rapidly.